Piece 05 · Hoboken, NJ
Stay in their pocket, not their spam folder.
The customers you already have are the easiest ones to sell to again. We build email and text programs people want to open: the right message, to the right list, at the right time.
The problem
Your list is an asset. Most businesses let it sit.
Collecting emails and phone numbers is the easy part. Too often the list sits unused, or everyone gets the same blast and starts unsubscribing.
Email and SMS work when messages are relevant: a welcome series for new signups, reminders for people who didn't finish buying, and offers based on what customers bought. Once they're automated, they keep working in the background.
Sound familiar?
- Your list never hears from you
- Everyone gets the same email
- Open rates keep dropping
- No follow-up when someone abandons a cart
- You're not using text messages at all
What's included
Every part of email and SMS marketing, handled.
- 01
Campaign strategy
What to send, to whom and how often, planned around your sales calendar.
- 02
List building & segmentation
Signup forms and offers that grow your list, split by behavior and interests.
- 03
Email template design
On-brand templates that look right on every phone and in every inbox.
- 04
Automations
Welcome, abandoned cart, post-purchase and win-back flows that run on their own.
- 05
SMS campaigns
Timely texts for offers, reminders and updates, sent to people who opted in.
- 06
Retention programs
Loyalty, referral and repeat-purchase programs that keep customers coming back.
How we solve it
Piece by piece.
- 01
Diagnose
We review your list, tools, past campaigns and what customers do after they buy.
- 02
Plan the fit
Segments, automations and a campaign calendar, with a goal for each.
- 03
Connect
We design templates, build flows, and connect signup forms, your store and your CRM.
- 04
Scale
Test subject lines, timing and offers, then expand the programs that pay off.
One piece of the puzzle
It works on its own. It works better connected.
Email & SMS Marketing is one of five services we connect into one system. Here's how it fits with the others.
Questions
Email & SMS questions, answered.
Anything else, put it in the form and we'll answer it.
Is SMS marketing legal?
Yes, with consent. People have to opt in to receive marketing texts and be able to opt out at any time. We set up signup and opt-out flows that follow the rules.
How often should I email my list?
Often enough that customers remember you, not so often that they unsubscribe. We set a schedule for your business and adjust it using open and unsubscribe data.
Which email platform do you use?
We can build on the email and SMS platform you already use, or recommend one that fits your business and budget.
What are email automations?
Emails and texts that send on their own when someone takes an action, like signing up, abandoning a cart or making a purchase. Once set up, they keep working in the background.
Start your project
Let's fit your email & SMS piece.
Tell us what isn't clicking. We'll look at the whole picture and come back with a plan.
- 01We reply within one business day.
- 02We diagnose what you have and what's missing.
- 03You get a plan with costs laid out before any work starts.